Terms of Service

Effective and last updated: August 16, 2026 · Version 2026-08-16

1. Agreement and Electronic Assent

These Terms of Service (the "Terms") govern the website, accounts, orders, and products offered by Pepta Labs LLC, doing business as Pepta Labs ("Company," "Pepta Labs," "we," "us," or "our"). "Buyer" means the individual placing an order and any organization on whose behalf the order is placed.

By affirmatively checking the certification box and submitting an order, you confirm that you had an opportunity to review, save, and print these Terms and the Compliance Policy, and that you agree to both. Your electronic action is intended as your signature and consent to transact electronically. If you do not agree, do not place an order.

The version displayed and accepted when an order is submitted governs that order. A later change does not retroactively alter an accepted order unless the parties expressly agree or applicable law requires otherwise.

2. Laboratory-Research Intended Use

2.1 Exclusive Intended Use

Products are intended, offered, labeled, and sold solely for lawful laboratory research, analytical method work, and chemical characterization by qualified adults in an appropriate laboratory setting. They are not offered for personal, family, or household use.

2.2 No Human or Animal Use

Products are not intended, marketed, approved, cleared, or authorized for human or animal consumption, administration, injection, ingestion, inhalation, topical application, implantation, veterinary use, clinical use, diagnosis, treatment, mitigation, cure, prevention, or any effect on the structure or function of a human or animal body. They are not offered as drugs, finished pharmaceuticals, compounded preparations, dietary supplements, foods, food additives, cosmetics, medical devices, or veterinary products.

2.3 No Clinical or Diagnostic Use

Products may not be used in patient care, clinical investigations, diagnostic procedures, therapeutic research involving administration to a person or animal, or any activity requiring an FDA authorization, investigational application, prescription, or licensed practitioner.

2.4 Meaning of “Research Use Only”

“Research Use Only” states the Company’s intended-use restriction and the Buyer’s contractual obligation. It is not an FDA approval, clearance, exemption, certification, safe harbor, or representation that the FDA framework for research-use-only in-vitro diagnostic products applies to these compounds. A label or disclaimer does not make a prohibited use permissible.

3. Buyer Eligibility and Certifications

Each time you submit an order, you represent, warrant, and certify that:

• You are at least 21 years old and legally capable of entering a binding contract.
• You are acquiring the products only for a specific, legitimate laboratory-research purpose and not for personal, household, cosmetic, clinical, diagnostic, therapeutic, or veterinary use.
• You have appropriate scientific training, facilities, equipment, supervision, and procedures for receiving, handling, storing, using, and disposing of the products.
• You will not administer or permit administration of a product to any person or animal, directly or indirectly.
• You will comply with all federal, state, local, institutional, and other requirements applicable to your purchase, possession, transport, research, storage, recordkeeping, and disposal.
• The order, shipping destination, payment method, account information, and any stated research information are truthful and are not designed to conceal the identity or intended use of the Buyer or recipient.
• If acting for an entity, you have authority to bind that entity, and both you and the entity are bound by these Terms.
• You are not prohibited by law from purchasing or possessing the ordered compounds and will not export, re-export, or transfer them in violation of law.

4. Prohibited Uses and Anti-Diversion

You must not consume, administer, compound for administration, relabel for a non-research use, advertise for a human or animal effect, resell through a consumer marketplace, transfer to a person you know or suspect intends a prohibited use, remove or obscure research-use labeling, or request human or animal dosing, cycling, injection, reconstitution, efficacy, or treatment guidance.

Subject to applicable law, the Company may review order circumstances and communications, request information about the Buyer or proposed research, limit quantities, refuse or cancel an order, refund a payment, suspend an account, restrict future purchases, preserve relevant records, or report suspected unlawful conduct to an appropriate authority. No order is accepted until the Company confirms acceptance, and a payment authorization or automated acknowledgment is not acceptance.

You must promptly stop using, isolate, and preserve affected products if the Company sends a hold, withdrawal, safety, or recall notice, and you must reasonably cooperate with related instructions.

5. Business and Sourcing Model

Pepta Labs LLC is a supplier and reseller. It is not a manufacturer, compounding pharmacy, production facility, testing laboratory, or healthcare provider. It does not synthesize compounds, operate an ISO-certified production facility, perform batch release or rejection, or perform in-house analytical testing.

Products are sourced through a cooperative purchasing arrangement in which multiple buyers combine volume orders placed with manufacturers and fund independent third-party analytical testing on the resulting production runs. A manufacturer, source, purchasing group, carrier, and third-party laboratory is an independent third party and is not an agent, employee, partner, or joint venturer of Pepta Labs LLC.

6. Product Information and Analytical Documentation

6.1 Chemical and Commercial Information

Product pages may state the compound name, supplier-stated nominal quantity, physical form, CAS Registry Number, molecular formula, molecular weight, sequence when applicable, reported HPLC purity, price, and dry-storage information. Product pages do not provide biological-mechanism, receptor, therapeutic-effect, dosing, cycling, injection, administration, or reconstitution guidance.

6.2 Testing Scope

Shared analytical reports represent independent third-party HPLC purity analysis and mass-spectrometry identity confirmation commissioned through the cooperative purchasing group for a sampled sourced production run. Pepta Labs LLC does not perform or claim sterility, endotoxin or LAL, potency, pharmaceutical-grade, cGMP release, contaminant-panel, or vial fill-quantity testing. The listed quantity is a supplier-stated nominal quantity and is not independently verified by Pepta Labs LLC.

6.3 Report Requests and Redactions

Available analytical reports may be requested only by emailing support@peptalabs.com; they are not downloadable from product pages. Testing is commissioned by the purchasing group, so a report may identify the group or source, not Pepta Labs LLC, as the client. Supplier-identifying fields are redacted before sharing.

6.4 Vial Labeling

Physical vial labels identify the compound, quantity, and research-use designation. Products are not certified reference materials or pharmaceutical reference standards.

6.5 Pre-Order Review

If your protocol, institution, or quality system requires an unredacted report, independently verified fill quantity, sterility, endotoxin testing, or another test not expressly stated, contact the Company before ordering. Do not order unless the available documentation is adequate for your work.

7. Orders, Pricing, and Payment

Prices are in U.S. dollars and may change prospectively. Taxes, discounts, availability, and the final total are shown before order submission. Obvious pricing, typographical, inventory, or listing errors may be corrected before acceptance; if payment was received for a canceled order, the Company will issue the appropriate refund.

Payment methods displayed at checkout may change. Cryptocurrency and person-to-person payment transactions can be irreversible and may have third-party terms. The Company does not request that a Buyer misdescribe a payment or use a payment method unlawfully.

Promotions may have additional terms, may not be combined unless stated, have no cash value, and may be withdrawn prospectively. Fraud, chargeback abuse, false certifications, or evasion of purchase restrictions may result in cancellation or account restriction.

8. Shipping, Storage, and Risk of Loss

Orders are accepted only for delivery to addresses in the United States. Processing and delivery times are estimates, not guarantees. The Company is not responsible for delays outside its reasonable control, but this does not limit rights that cannot lawfully be limited.

Compounds ship as sealed lyophilized powder at ambient temperature without cold packs or insulated packaging. On arrival, refrigerate sealed dry vials at 2–8°C or store at -20°C for long-term storage, protected from light and moisture.

Unless mandatory law provides otherwise, risk of loss passes when the order is delivered to the carrier. You must provide a secure, accurate delivery address, inspect the shipment promptly, preserve packaging, and report a missing, damaged, incorrect, or visibly compromised shipment to support@peptalabs.com within seven days after delivery or expected delivery.

9. Returns, Nonconformity, and Refunds

Opened, unsealed, used, improperly stored, or temperature-abused products cannot be returned because their integrity cannot be verified. Unopened products in original sealed condition may be returned within 30 days after delivery after obtaining return authorization. Unless required by law or the Company supplied a damaged, incorrect, or materially nonconforming item, return shipping is the Buyer’s responsibility.

For a verified damaged, incorrect, or materially nonconforming shipment, the Company will provide the remedy required by applicable law and may offer replacement or refund. Contact support@peptalabs.com before sending anything back. A chargeback does not replace the notice and return process where that process is lawful.

10. Laboratory Safety and Legal Compliance

Buyer is solely responsible for a research-specific risk assessment, trained personnel, suitable engineering controls, personal protective equipment, secure access, contamination controls, incident procedures, compliant waste disposal, and any institutional approvals. Do not handle a product if you lack adequate information, training, facilities, or legal authority.

Pepta Labs LLC does not provide medical, veterinary, legal, regulatory, laboratory-safety, or protocol advice. Customer service communications cannot modify intended use or authorize a prohibited activity.

11. Warranty Disclaimer

No report, chromatogram, mass spectrum, product image, customer-service communication, or statement about a sampled production run warrants clinical safety, efficacy, sterility, endotoxin status, potency, fill quantity, or suitability for a particular protocol. Nothing in this section disclaims an express written product description to the extent it creates a nonwaivable warranty or limits a right that applicable law does not allow the Company to disclaim.

12. Limited Remedies

To the fullest extent permitted by law, the exclusive remedy for a verified breach concerning a product is replacement of the affected unopened product or refund of the amount paid for it, at the Company’s option. This limitation does not apply if it fails of its essential purpose or where applicable law requires another remedy.

13. Limitation of Liability

To the fullest extent permitted by law, aggregate liability arising from a product or order will not exceed the amount actually paid to Pepta Labs LLC for the specific product giving rise to the claim. These limitations do not exclude liability for fraud, willful misconduct, gross negligence where it cannot be limited, or any other liability or remedy that applicable law prohibits the Company from excluding or limiting.

The Company is not responsible for consequences of a prohibited human or animal use, unauthorized transfer, unlawful possession, improper storage, protocol error, contamination introduced after delivery, or other misuse, except to the extent liability cannot lawfully be excluded.

14. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Pepta Labs LLC and its members, managers, officers, employees, and agents from third-party claims, losses, judgments, penalties, and reasonable legal costs arising from your prohibited use, unauthorized administration or transfer, breach of a Buyer certification, violation of law, or infringement of a third party’s rights. This obligation does not apply to the extent a claim was caused by the indemnitee’s fraud, willful misconduct, gross negligence, or other conduct for which indemnification is prohibited.

The Company will give reasonable notice of an indemnified claim and may control its defense. You may not settle a claim in a manner that admits fault by, imposes nonmonetary obligations on, or fails to release an indemnified party without that party’s written consent.

15. Intellectual Property

The website and its original text, design, graphics, software, and compilation are owned by Pepta Labs LLC or its licensors and are protected by applicable intellectual-property laws. You may use the website only for personal evaluation and authorized ordering. You may not scrape, republish, modify, reverse engineer, or commercially exploit website content except as permitted by law or written authorization.

16. Privacy

The Privacy Policy describes the Company’s handling of personal information and is incorporated by reference. Order and compliance records may be retained as reasonably necessary for transactions, fraud prevention, legal compliance, dispute resolution, and enforcement of these Terms.

17. Suspension and Termination

Subject to applicable law, the Company may suspend access, restrict purchasing, cancel a pending order, or close an account for a suspected prohibited use, false certification, fraud, abuse, security risk, legal requirement, or material breach. Termination does not affect accrued payment obligations, accepted orders, or provisions that by their nature survive, including intended-use restrictions, warranties, remedies, liability limits, indemnification, intellectual property, and dispute provisions.

18. Dispute Resolution and Arbitration

18.1 Informal Notice

Before filing arbitration or litigation, a claimant must send an individualized written notice to support@peptalabs.com with the subject “Legal Notice,” identifying the claimant, order or account, facts, legal basis, and requested relief. The receiving party has 30 days to respond. A limitations period is tolled during that 30-day period to the extent permitted by law.

18.2 Mutual Arbitration Agreement

Except for an individual claim within small-claims jurisdiction and a request for public injunctive relief that applicable law does not permit to be arbitrated, any dispute arising from or relating to the website, an account, communications, an order, a product, these Terms, or the Compliance Policy will be resolved by binding arbitration administered by JAMS under the Federal Arbitration Act. The JAMS Consumer Arbitration Minimum Standards and the applicable JAMS rules in effect when the claim is filed will apply; if they conflict, the Consumer Minimum Standards control.

Arbitration may occur by video, telephone, documents, in the county where the claimant resides, or at another mutually agreed location. The consumer will pay no more than the amount required by the JAMS Consumer Minimum Standards, and the Company will pay fees JAMS requires it to pay. Each party bears its own attorneys’ fees unless applicable law or the arbitrator authorizes an award. The arbitrator may award every individual remedy available in court and will issue a reasoned written award. A court may enter judgment on the award.

18.3 Individual Proceedings and Class Waiver

Claims must be brought only in an individual capacity. The arbitrator may not consolidate different claimants or preside over a class, collective, coordinated, mass, or representative proceeding without the written agreement of all parties. If a court finally determines that this waiver is unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after arbitrable matters are completed, unless applicable law requires otherwise.

18.4 Thirty-Day Arbitration Opt-Out

You may opt out of Sections 18.2 and 18.3 by emailing support@peptalabs.com within 30 days after first accepting these Terms. Use the subject “Arbitration Opt-Out” and include your full name, account email, order number if available, and a clear statement that you opt out. Opting out will not affect an order or other Terms. A prior valid arbitration opt-out remains effective for later versions unless you expressly agree otherwise.

18.5 Court Proceedings and Governing Law

For a dispute not subject to arbitration, the parties consent to the state and federal courts located in Riverside County, California, unless applicable law requires another forum. The laws of California govern, without regard to conflict-of-law principles, but this choice does not deprive a consumer of a mandatory protection of the consumer’s state of residence.

19. California Notices

Nothing in these Terms waives rights or remedies that cannot be waived under the California Consumers Legal Remedies Act or another applicable law. California residents may contact the California Department of Consumer Affairs, Consumer Information Center, 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834, telephone 800-952-5210, regarding unresolved consumer complaints. The Department may not have jurisdiction over every dispute.

20. General Contract Terms

These Terms, the Compliance Policy, the Privacy Policy, and order-specific terms shown at checkout are the entire agreement concerning their subject matter. If an order-specific term conflicts with these Terms, the order-specific term controls only for that order. No oral statement modifies the agreement.

If a provision is unenforceable, it will be enforced to the maximum lawful extent and severed only as necessary, except as specifically stated in Section 18. No waiver is continuing. Headings do not control interpretation. There are no third-party beneficiaries. The Buyer may not assign the agreement without written consent. The Company may assign it in connection with a merger, reorganization, financing, sale of assets, or operation of law.

The Company is not liable for delay or failure caused by events beyond its reasonable control. Notices to the Company must be sent to support@peptalabs.com with the subject “Legal Notice.” Electronic notices to the Buyer may be sent to the account or order email address.

21. Changes to These Terms

The Company may update these Terms prospectively by posting a revised date. Material changes will apply to a new order only after the Buyer is given notice and affirmatively accepts the then-current version at checkout. Changes required by law may take effect as required. Continued browsing alone does not retroactively amend an accepted order.

22. Contact

Pepta Labs LLC, doing business as Pepta Labs
Legal notices and arbitration opt-outs: support@peptalabs.com
Orders and analytical reports: support@peptalabs.com
Suspected diversion: support@peptalabs.com
Website: https://peptalabs.com