Research use only Not for human or animal use or consumption. Not FDA-approved. Buyers must be 21+ and accept our Terms of Service and Compliance Policy.
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Email Support

Contact Pepta Labs

Questions about an order, US shipping, product availability, analytical reports, or volume ordering? Email the Pepta Labs support team.

What you can expect

Report requestsForm below, sent by email
Delivery areaUnited States only
Best contact methodEmail support

Get in Touch

For pre-order documentation questions, order status, shipping, or volume-order information, start here.

Email
support@peptalabs.com
For order support, product questions, and analytical-report requests.
Hours
Mon-Sun, 9 AM - 9 PM PST
Messages sent outside business hours are answered as soon as support opens.
Shipping
Free United States shipping
Processing and carrier delivery times are estimates, not guarantees.
Volume Orders
Bulk and repeat-lab inquiries welcome
Include compound names, quantities, and timeline for the fastest quote.

Best way to reach us

Email Pepta Labs for order help, product questions, analytical-report requests, and volume-order information.

Need faster help?

Include your order number, the products you are asking about, and any shipping deadline in your message.

Helpful details to include

OrdersOrder number, email used at checkout, and the issue you need resolved.
ProductsCompound name, vial size, and the information you need clarified.
Volume ordersRequested quantities, timeline, and any repeat-order requirements.

Request an analytical report

Tell us where to send it. The report shows the independent lab's HPLC purity and mass-spectrometry identity results for the production run we sourced. Ask before you order if you want to see it first.

Because testing is commissioned by the purchasing group, the client field may name the group or source rather than Pepta Labs, and supplier-identifying fields are redacted. Sterility, endotoxin or LAL, potency, pharmaceutical-grade, cGMP, contaminant-panel and vial fill-quantity testing are not claimed.

Or email support@peptalabs.com with the compound name.